Guide

Event helper

Version 1.1 ·Updated 2026-10-25

Next reviewed by 2027-04-25.

Written for each member of a school's staff, from the registrar to IT, and the families using the portal.

For a helper at the desk of an open day or an expo, who checks families in from the list and reads no email or phone number.

All guides, including the first steps each member of staff takes. The training for this role takes these tasks in sessions.

Check a family in at an admission event

Enrolment, Today’s event desks

Needs enrolment.event.arrive.

Open Today’s event desks and choose the event.
Scan the family’s QR code, type their desk code or find their party by the adult’s name. Check in the members who have arrived; use Check in all only when the whole party is present.
Arrivals wait on the tablet if the connection drops and send after the connection returns. Keep the device until its pending arrivals have synchronised. The helper’s list contains no email address or phone number.